QUESTIONS ABOUT PAYMENT

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When will payment be taken for my booking? Can I put it off to a later date?

  • If you are paying by bank card, the money will leave your account within 48 hours of payment and cannot be put off until later. If you pay using a French cheque, there will be a delay before it is sent to the Trésor Public and cashed.


Which payment methods can I use?

  • We accept payments by bank card, bank transfer, French chèques vacances (holiday vouchers) and French cheques. You will be asked to select your chosen payment method once you have entered your details; simply tick the relevant box. 

  • If you pay by French cheque or holiday vouchers, we will put your booking on hold for 7 days, to give you time to post us the cheques, along with the signed contract. 

  • If you pay by bank card, you will be redirected to a secure payment platform.

  • If you pay by bank transfer, we will send you by e-mail our bank details with the contract. Please send us a confirmation by e-mail at resa@larosiere.net.

 

Our booking is for several families; can we all pay separately?  

  • The deposit must be paid in one transaction, but the balance can be paid by different people.   

  • If you are paying by bank card, each person who wants to make a payment must sign into your client account using your login codes, then must enter the amount they wish to pay in the payment module.

  • If you are paying by French cheque or holiday vouchers, you can send several cheques together. 


Is online payment really secure?

  • Absolutely. Our online payment system, PAYBOX 3D Secure, is certified PCI-DSS and fulfils all of the current standards set by professional organisations such as the Bank Card Economic Interest Group (GIE Cartes Bancaires, for bank cards and e-bank cards), Maestro, Visa, MasterCard